I am so sorry I bought this piece of junk security software. I used to use Norton; however, because Norton did not have a price for single computer users and I did not want to pay for a 3-computer price when I only have one computer, I decided to purchase McAfee this year. Just don't do it.

The first night I download the software I got the message that there was incompatible software, but it didn't say what software that was. It sent me a link to their virtual technician, which checked my computer and gave it the all clear. Three times it did the same. So, I went to their on-line chat assistance. You can't call them unless you pay an extra fee to do so. Although it said it would take 9 minutes, someone came on in less then 5. I allowed them access to my computer and they were able to determine there were still a couple pieces of software connected with Norton on my computer. Apparently, Norton downloads several pieces of software and I only deleted the two I found... Read more

I've used both the 2008 and 2009 editions of McAfee Internet Security. I started using it on one of my computers when Norton Internet Security stopped supporting Windows 2000 Professional, which I think is still the best operating system that Microsoft ever came up with. I have two other computers running Windows XP Professional and I'm currently using Norton Internet Security 2008 on them, so I have a good comparison.

In my humble opinion I wouldn't dream of buying the McAfee for a computer that can handle the Norton. McAfee is harder to customize, takes a long time to boot and takes forever to update. Also, it sometimes doesn't update very well. I will get a little balloon telling me that my update is "8 to 29 days" out of date. So I update and the next day the same balloon pops up again.

When the McAfee software encounters a problem it just tells me that there's an "error." It doesn't give me any specifics or an error number. Norton software always... Read more

McAfee products are effective at keeping the computer virus free, etc. but their product uses an enormous amount of processor power every time you log on, for 10, 20, 30, 40 minutes or more. This is very annoying. God help you if you need support. Their "help" screens do everything possible to discourage you from contacting them or expecting live help. When you do get through to live help, they drop you call, chat, or keep you on hold for 10 minutes, or more. This is so unprofessional, that I will not renew my subscription when it expires, and will seek out an alternative software product. I do not recommend this product for anyone, given the very poor customer support.